This Privacy Policy sets out how ServeMe Limited (“ServeMe”, “we”, “us” or “our”) collects, uses and discloses your personal information.

Collection of Personal Information

We collect personal information that you voluntarily provide to us through the ServeMe meal ordering application (“Application”).

The types of personal information that we collect will depend on the purpose for which it is being collected and includes your first and last name, physical address, nationality, gender, e-mail address, phone numbers, date of birth, address, country of residence, food and drink preferences and your current location (at the time of placing orders).

In the event that you are voluntarily providing us with personal information and do not provide your full and correct details, we may not be able to comply with the purpose for which such personal information has been provided to us.

Information may be collected, and held, either by us directly or on our behalf via our third party contractors. This information may be stored by our third party contractors outside of New Zealand.

Use of Personal Information

How we use your personal information will depend on the purpose for which it is collected. Our primary use of your personal information will be in relation to restaurant meal orders made by you through the Application. We will also use your personal information for more general purposes.  We provide a summary of the uses within each category as follows:

Restaurant Meal Orders

We will use information collected in the course of you submitting orders for meals through our Application for the following purposes:

General Use

The following sets out a list of general uses of your personal information that may apply to you depending on the purpose for which you have provided your personal information to us: 

Access and Correction

You can request that we provide access to the personal information we have collected about you at any time. There are certain exemptions which may apply to, or otherwise prevent us from providing you with, your information.

You can also request us to correct such personal information. In the event that we refuse or do not comply with any such request, you are entitled to request a statement be attached to the relevant information that a correction was sought but not made.

Transfer of Personal Information

We may transfer your personal information to our group companies, affiliates and/or related entities. We may also transfer your personal information to third party service providers to assist us in performing any of the tasks described above under the “Use of Personal Information” heading. Otherwise we will not provide your personal information to any other third parties, unless there is a legal obligation to do so.

Contact information

If you have questions or comments about our Privacy Policy or if you want to opt out of receiving information regarding ServeMe or if you feel we have not adhered to this policy or if you want to obtain more information about how we manage your personal information, please contact us at sales@serveme.nz.